Protecting your privacy matters to us

We are delighted to see that you are interested in our company and our products/services. Therefore, we also want you to feel secure while surfing our website in terms of privacy protection. Because we take privacy protection very seriously. Complying with the regulations of the Federal Data Protection Law is a matter of course to us.
We want you to know when we collect your data, and how we use them. We have taken technical and organisational steps to make sure that the data protection provisions are met by ourselves as well as by external service providers.
Personal data

Personal data are information regarding your identity, such as your name, address, phone number and email address. You don’t have to disclose any of your personal data in order to use our website. In some cases however, we need your name, address and some additional information to provide the requested services.

The same applies, for example, for the provision of information material and ordered goods, or answers to individual questions. You will be notified where this is necessary. Beyond that, we will only store and process data that you provide voluntarily or automatically.

When you use our services, we will generally collect only data that are needed for the provision of the requested service. The provision of any additional data we may request from you is purely voluntary. Personal data are exclusively processed to render the services you requested and to protect our legitimate business interests.

Purpose of personal data

The personal data you provide will, as a rule, be used to answer you inquiries, process orders, or grant access to specific information or special offers. To cultivate contacts with our customers, we or a contracted external service provider may use these personal data to keep you updated on product offerings that may be of use in your business activities, or to conduct online surveys to help us meet the tasks and requirements of our customers.

Of course we will respect your wish to not let us have your personal data in order to maintain customer relationships (in particular for direct marketing or market research purposes). We will not sell your personal data to any third parties nor market them in any other way.

Specific use

We will use and process your personal data provided online for no purposes other than those specifically stated. Your personal data can only be disclosed to third parties with your consent.

Personal data will only be collected and transmitted to government organisations and authorities entitled to receive information as far as the relevant laws allow or to the extent we are obliged to do so by a court decision. We have committed our staff and contractors to maintaining confidentiality and comply with the provisions of the federal data protection legislation.

Non-personal data collected automatically

The following data will be collected for organisational and technical reasons when you use our website: name of the accessed site, browser used, operating system, date and time of access, search engines used, names of downloaded files, and your IP address.

These data are analysed in an anonymised format exclusively for statistical purposes to help us optimise our website further and make our online contents even more attractive. Such anonymised data will be stored on secured systems separate from your personal data. They cannot be used to identify individual persons. Your personal data and privacy are thus fully protected.


We may store information in the form of cookies on your computer if you visit one of our websites. Cookies are small text files transferred from the web server to your browser and stored on the hard disc of your computer.

No personal data of the user is stored in the process, only the Internet protocol address. The purpose of this information is to recognise you automatically when you come back at a later time in order to make navigation easier for you. For example, cookies permit us to tailor a website to match your interests better or to save your password so you don’t have to type it every time.

Of course you can use our websites without cookies. If you don’t want us to recognise your computer, you can prevent cookies from being stored on your hard disc drive by selecting “Do not accept cookies” in your browser settings. Please see the instructions provided by your browser company for details. However, rejecting cookies may result in reduced functionality of our Websites.


Persons below the age of 18 should not transfer any personal data without the consent of their parents or legal guardians. We will not request, collect, and disclose to third parties, any personal data from minors.


We have taken technical and organisation steps to protect your personal data from loss, destruction, tampering, and unauthorised access. All our employees and all third parties engaged in data processing are bound by the Federal Data Protection Act and to treat personal data confidentially.

Where personal data are collected and processed, transmission will take place in an encrypted format to prevent third parties from abusing the data. Our security measures are adapted on an ongoing basis to keep abreast of technological developments.

Changes to our privacy policy

We reserve the right to change our security and data protection measures as far as may be required by technical developments. In such cases, we will amend our data protection information to reflect this. Therefore, please be sure to take note of the current version of our data protection Statement.


Any external links provided on our websites are not covered by this data protection statement. If we offer links we make every effort to ensure that these also comply with our data protection and security standards. We do not have any influence however, on the commitments other providers make towards data protection and security. We therefore advise you to check the data protection statements on the external sites you visit.

Right to information

You are at any time entitled to request information on the data that we store about you. If necessary, please write to Gissler & Pass GmbH, Dürener Straße 12, D-52428 Jülich or use our contact form.

Right of objection

Moreover, you are entitled to revoke, at any time, your consent to the collection and storage of your personal data on our part. If necessary, please write to Gissler & Pass GmbH, Dürener Straße 12, D-52428 Jülich or use our contact form.

Questions, suggestions, complaints

Please get in touch with our data protection officer, Axel Vogeley, Dürener Str. 12, 52428 D-Jülich or use our contact form if you have any questions regarding our data protection information or the processing of your personal data. He will also answer your information requests, suggestions or complaints